"I found it very valuable to not only “hear” consumers at a range of stations, but also “hear” from a range of consumers." Colleen Cooper, McNeil Nutritionals

 

Sticky Problem Matrix

Take a look at this handy matrix to determine where you are in your new product development cycle, and which service would best suit your needs.

Sticky ProblemPotential Solutions
Identify current consumer needsCritical Conversations
Ethnographic or observational research
Usability research
In-depth 1 on 1’s with laddering or other projective tools
Come up with new product ideasCreation Stationssm
Creativity Jumpstarts
DeBono Six Thinking Hats Ideation
Formal Creative Problem Solving Session
Evaluate early stage conceptsLearning Labssm
Blogging research
Face-to-face triads or mini groups
Online qualitative research
Get new product bundles ready for formal evaluationBuilding Blockssm
Screen down concepts for developmentOnline concept testing
Evaluate copy or other consumer communication elementsLearning Labssm
Blogging research
Face-to-face triads or mini groups
Online qualitative research
Early introduction feedbackBlogging research
Face-to-face triads or mini groups
Online qualitative research

What We Do

One of the most important elements of new product development that is often overlooked is the input of key consumers at a very early stage. It can be a fatal error to go ahead before you know how your market will react to your new ideas.

It takes an intelligent, insightful and experienced team to get you the answers you need for the successful development of a new product or concept. We bring a fun, creative energy to gathering consumers' answers to marketing questions and help you realize your new product ideas successfully.

We specialize in all stages of new product development, from concept writing to packaging decisions, product communications to taste attributes. And if we’re not the right company to help you, then we’ll find out who is and make sure you connect with them.
Because we’re good like that.

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